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Elements and Performance Criteria

  1. Establish a strong relationship as a basis for contextual assessment
  2. Analyse the situation
  3. Identify capacity needs and terms of reference for moving forward
  4. Facilitate the planning processes
  5. Facilitate implementation of capacity building solution
  6. Monitor and evaluate outcomes

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes

Rationale practices and tools underpinning capacity building in a development program context

Specific development program work objectives and constraints

Awareness of gender HIVAIDS and child protection issues

Own work role in the context of development program work

General project cycle as applied to specific development program work

Relief to development transition issues

Relevant Agency guidelines such as

Australian Agency for International Aid AusAID guidelines including Development for All Disability Strategy and Child Protection Policy

US Agency for International Development Field Operational Guide USAID FOG

United Nations High Commissioner for Refugees UNHCR guidelines

Essential skills

It is critical that the candidate demonstrate the ability to

Use relevant tools and processes to support a participatory approach to a development program

Use facilitation and consultation skills to assist a community counterpart or government department to

achieve a contextual assessment

analyse an identified situation

use a resourcebased approach to consider and prioritise a range of solutions

agree on and plan implementation of a feasible solution

implement the development solution

monitor and evaluate the ongoing impact of the development solution

Manage communication processes in the broader context of the overall development program in line with own work role

Provide leadership and influencing ability in monitoring implementation to achieve quality outcomes

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Comply with relevant organisation policies procedures and requirements on work health and safety WHS stakeholder welfare security and related issues

Effectively communicate with and work safely with others in the work area

Work collaboratively as part of a team environment to complete tasks

Demonstrate personal management including initiative self motivation and direction

Retain clear sense of personal values and ethics in ambiguous or stressful situations

Identify areas for personal improvement or training in self and others

Make situational assessments

Demonstrate professional and ethical handling of issues

Work with people from culturally and linguistically diverse backgrounds showing sensitivity to cultural differences including

awareness and understanding of cultural differences

ability to express that awareness and understanding clearly and concisely

ability to build rapport with others including participants community leaders donors and other nongovernment organisations

fluency in more than one language a major asset

Use emotional state control

Use communications equipment including telephone radio satellite phone fax and email

Use computing equipment and common software programs

Use administration and routine office procedures

Demonstrate adaptability and the ability to deal with ambiguous situations

Select and use appropriate technology

Apply skills in

setting priorities

undertaking new tasks

adapting to different environments and responding effectively to challenges

communicating effectively with a wide range of different audiences

working safely and encouraging a safe workplace

accessing organisation records and information sources

interviewing

networking

language literacy and numeracy skills such as those required to

collect analyse and organise data

communicate in spoken and written form with a range of audiences

adjust spoken and written language to suit audience

prepare or customise materials

calculate and estimate times costs and quantities

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

The application of competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

The circumstantial or unsolicited testimony of project participants governments or other nongovernment organisations regarding ethical behaviour should be considered as significant evidence in relation to this unit

Access and equity considerations

All workers in development and humanitarian assistance should be aware of access equity and human rights issues in their own area of work

All workers should develop their ability to work in a culturally diverse environment

In particular workers should be aware of cultural historical and current issues facing the people and culture in which they are working

Assessors and trainers must take into account relevant access and equity issues relating to the culture in which they are working

Context of and specific resources for assessment

This unit may be assessed independently however holistic assessment practice with other related units of competency is encouraged

Assessment of essential underpinning knowledge other than confirmatory questions will usually be conducted in an offsite context

Resources required for assessment include access to actual community development context or a realistic simulation

Method of assessment

Assessment needs to take into consideration the practical difficulties associated with attempting onjob assessment in the field

Given the nature of this unit candidates should be expected to present evidence from within a real field environment

If this is not possible demonstration of some performance criteria in this unit may be achieved through observing the behaviour and responses of the candidate under a stressful situation similar to those likely to be encountered in the field

Underpinning knowledge may be assessed through

written assignments

project reports

debriefings

action learning projects

Assessment should be supported by supplementary evidence from a wide range of sources preferably including evidence from one or more field situations


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Contextual assessment process refers to:

A process of identifying the detailed context of a particular situation which is a focus of a development program

The contextual assessment process should enable a community to consider and clarify the components of the situation and potential contributing factors in a manner which enables community members to participate freely and effectively and reach agreement about the nature of the situation

Concepts and principles of aid effectiveness and community development include:

Ownership, including:

using delivery processes that support partner countries to exercise effective leadership over their development policies and strategies

coordinating development actions

involving communities and local government in decision making, implementation, monitoring and evaluation

encouraging community's and local government's contribution to problem solving

Alignment, involving maintaining a comprehensive understanding of partner countries' national development strategies, institutions and procedures to guide program delivery

Harmonisation:

actively seeking to collaborate with other Official Development Assistance (ODA) partners to create added value and greater development effectiveness

Managing for results, including continuous improvement of systems to:

manage for development results

support evidence-based decision making

Mutual accountability, involving demonstration of:

full transparency and accountability for the use of development resources in program delivery

Stakeholders with special needs and disadvantages may include:

Refugees

Children

The elderly

Widowed

People with disabilities

Participatory approaches refers to:

The use of appropriate tools and processes to enable and support community members to participate in discussion, planning, decision-making and action in relation to development work in their community

Processes and resources may include, for example:

Systems

Processes

Individual skills

Training needs analysis

Corporate goals

Capacity building solution may include, for example:

Workshops

Training on the job

Courses

Incentives

Encouragement

Coaching and mentoring

Communication

Identifying hurdles creating impairment

Project cycle is:

A well-known construct used to describe the normal life-cycle of a project

In relation to capacity building, the focus would be on providing technical assistance and using approaches to build capacity in a development assistance context

The project cycle generally includes:

assessment

analysis

design

marketing

monitoring

reporting

evaluation

Central issues contributing to the situation may include:

Health issues, such as:

health indicators such as infant mortality and malnutrition

health surveys in order to derive health data

health interventions such as immunisation or supplemental feeding programs

international standards for health

HIV/AIDS

Food aid issues, such as:

food for work programs

dietary requirements of project participants

international standards on food aid

cultural requirements of project participants

Issues of stakeholders with special needs and disadvantages, such as:

refugees

child protection

the elderly and widowed

people with disabilities

Refugee issues, such as:

familiarity with The Humanitarian Charter and Minimum Standards in Relief (the Sphere standards) and with international law pertaining to refugees and their rights

consideration of cultural issues and of host communities' needs and rights

Water issues, such as:

access to water and its management and purification

formulas for calculating the volume of water required

ownership and distribution of water, including storage and plumbing infrastructure

Human resource issues, such as:

hiring of local staff

local labour hire laws

local workers' demand for daily cash payment

gender

capacity (such as education and experience) of counterparts

staff accommodation and other conditions

evacuations

notification of next-of-kin where necessary

Communication issues, such as:

dealing with local or international media

preparing press releases and hosting media visits

preparing non-media marketing information

Governance and finance issues, such as:

acquittals and budget submissions

preparation of invoice and receipt books

cash security

foreign currency restrictions and transactions

fraud and corruption